Returns And Exchanges

If for any reason decide that you would like to return your Crown Northampton purchase for an exchange or refund please follow the steps below.

  • All items must be received back within 28 days of receipt of your order in unworn and unused condition complete with all original tags and packaging.
  • Please include the original order invoice with your name, order number, purchase date and reason for return to help us process the return as fast as possible.
  • All returns must be well packaged to avoid damage. Please return in the original postal packaging that you received your order in or a suitable alternative.  We request that you do not use the shoe box as a form of postal packaging.
  • To protect yourselves we advise using postage with tracking and insurance. Crown Northampton is unable to accept responsibility for any returns lost or damaged in transit.
  • If returning an item from outside of the EU, please mark the item 'RETURNED GOODS' to avoid any custom charges. Crown Northampton cannot be held responsible for any return custom charges incurred.

Please return all goods to:


Crown Northampton Ltd

86 Bunting Lane




If you have any other questions please fill out the form below.